Shipping conditions
A legal disclaimer
The explanations and information provided on this page are only general and generic explanations and information for drafting your own shipping policy document. You should not rely on this article as legal advice or as a recommendation for what you should actually do, as we cannot know in advance what specific shipping policies you may want to establish between your business and your customers. We recommend that you seek legal advice to help you understand and draft your own shipping policy.
Shipping policy - the basics
Apart from that, a shipping policy is a legally binding document that is intended to regulate the legal relationships between you and your customers. It is the legal framework for explaining your obligations to your customers, but also for regulating various possible risks that may arise and what happens in each individual case.
What needs to be included in the shipping policy
In general, shipping policies often cover the following topics: order processing timeframes, shipping costs, different domestic and international shipping solutions, possible service interruptions, and much more.